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“Getting Back to Basics: A Customer Service Tale”
“Getting Back to Basics: A Customer Service Tale” By: Joy Fisher-Sykes One hot summer day my daughter and I ventured to our local craft store with one mission in mind – purchase velvet covered coloring panels called fuzzy boards. Little did we...
How To Divorce Like You Are Buying A TV
The facts are that 75% of all US and 50% of all Canadian marriages end in divorce. Divorce is rated number two on the scale of the most life altering stressors. During this difficult time you have to deal with everything thrown at you, all at once....
Making The Most of Long distance Phone Services
Long Distance Providers
Long distance phone service is offered by many companies. You should have a basic understanding of long distance calls and then choose the company that best suites your needs.
Once you switch long distance providers,...
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The Changing Face of Business
Not long ago, words like mergers, acquisitions, joint ventures, alliances and partnerships were seldom used. With the changing face of business in the New Economy, these words are now part of everyday business vocabulary. With many companies...
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5 Tips for Maximizing Your Wireless Phone Savings
Here are a few tips for making sure you get the best deals when shopping for wireless services for your company.
1. Wireless services remain unregulated, so the buyer who is the best at negotiation wins the best rates.
2. Don't be afraid to ask for ALL the plans offered by a wireless company. Many times they do not publicize every plan that is available, especially the best deals. Promotions are not always advertised either!
3. Beware of pager protection and cellular insurance, especially if you have a group of pagers/phones. For the cost of the insurance you are paying per pager/phone in a group, you can purchase a new one (or more than one!) each month.
4. If you are
paying for long distance and roaming charges on your wireless services, call your provider today. Most carriers offer plans with nationwide calling with NO long distance or roaming charges applied.
5. Keep in mind that wireless equipment is specific to each provider. Phones are programmed to be used with one carrier only. With this in mind, be sure that you include new handset costs as an expense item when reviewing rates and plans from alternate providers.
About the Author
Karen Thatcher is President and CEO of TelCon Associates, a a 32 yr old telecom cost-reduction and management firm. For free and helpful tools to help reduce your telecom expenses, visit www.telconassociates.com
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